Frequently Asked Questions
Everything you need to know about Doll 10 Beauty products and orders.
Are Doll 10 Beauty products cruelty-free?
Yes, we are proudly 100% cruelty-free. We do not test our products or ingredients on animals, nor do we ask others to do so on our behalf.
What is your return policy?
We want you to love your glow! If you are not completely satisfied, you can return your purchase within 30 days of receipt for a full refund, excluding original shipping fees.
How can I track my order?
Once your order ships, you will receive an email confirmation with a tracking number. You can use this number on our website or the carrier's portal to monitor your delivery status.
Do you offer international shipping?
Currently, we ship to the United States, Canada, and select international locations. Shipping rates and delivery times vary depending on the destination.
Are your products suitable for sensitive skin?
Absolutely. Doll 10 products are formulated with clean, skin-loving ingredients and are clinically tested to be safe for all skin types, including sensitive skin.
How do I find the right foundation shade for my skin tone?
We offer a comprehensive Shade Finder tool on our website. If you're still unsure, you can contact our beauty experts with a photo of yourself in natural light for a personalized recommendation.